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Returns & Refunds

Returns Policy

What is your Returns Policy? We have a returns and exchanges window for all of our products. Please see below the specific return period for each product. We offer free returns for our Weighted Blank…

Updated 1 year ago by Remy's Sleep Experts

Are returns free?

Unlike other brands, we offer free returns and exchanges on all our weighted blankets. Our returns partner is Collect+ as they have over 10,000 drop-off locations throughout the United Kingdom. For c…

Updated 1 year ago by Remy's Sleep Experts

How can I return or exchange my order?

We're sorry to hear it didn't work out and you're wanting to return or exchange your item(s). Our returns process is pretty easy but there are just a few reminders when requesting a return. Our weigh…

Updated 1 year ago by Remy's Sleep Experts

Are returns and exchanges free?

Yes, most of our products can be returned or exchanged free of charge. The only exception is the Pod. Free returns and exchanges are currently only available to our customers from mainland UK. Once y…

Updated 1 year ago by Remy's Sleep Experts

How long does the refund process take?

Once your Remy has been received at our warehouse and inspected you will be notified via email. This can take 5-10 business days from when you've placed it at a Collect+ drop-off location. We'll proc…

Updated 2 years ago by Remy's Sleep Experts

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